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Privacy policy

Data protection is a matter of trust, and your trust is important to us. We respect your privacy and personal sphere.

Protection and compliant collection, processing, and use of your personal data are crucial for us in accordance with the legislation. We strictly adhere to legal provisions regarding the processing of your personal data.

In this statement, we aim to inform you about the collection and use of data.

By using our platform, you expressly and unreservedly agree that DrivePark collects, processes, and uses your personal data in compliance with data protection laws.

You can print or save this document using your Internet browser's function (usually "File" and then "Save As").

You can also download and archive our privacy statement in PDF format. Adobe Reader software (available for free at www.adobe.com) or another program compatible with the PDF format is required for reading the PDF file.

If you have any questions about the management of personal data, please contact us before placing an order for delivery by email at contact@drivepark.fr or via our Facebook and Twitter accounts (hereinafter referred to as the "Customer Service").

1. RESPONSIBLE ORGANIZATION

Drive Park is the entity fully responsible for the collection, processing, and use of your personal data in accordance with data protection laws. If you wish to object to the collection, processing, or use of your data, in accordance with these data protection provisions as a whole or for specific measures only, you can object to our Customer Service by mail to the following address:

DrivePark, 22 - 26 Avenue Alexandre Ansaldi - 13014 Marseille

2. COLLECTION, PROCESSING, AND USE OF PERSONAL DATA

2.1 Personal Data

Personal data includes information about material or personal relationships of a designated person or a natural person that can be identified. For example, your name, phone number, address, and all existing data you provide when creating your customer account are included. Statistical data, such as that collected during your deliveries and cannot be directly associated with you, is not affected.

2.2 My Account

We provide each registered customer with direct and password-protected access to their basic saved data (my account). You can view data about your orders and manage your data related to your address, bank details, and newsletter. You agree to keep confidential the personal access data and not to disclose it to any unauthorized third party.

We disclaim any responsibility for the unauthorized use of passwords, except if the misuse is a result of our fault.

2.3 Collection, Processing, and Use of Your Personal Data

We attach great importance to data protection. Therefore, during the collection, processing, and use of your personal data, we strictly adhere to the legal provisions of French data protection law.

We collect, store, and process your data for the complete processing of your deliveries, including any subsequent guarantees, for our customer services, for technical administration, as well as for marketing purposes.

Your personal data is only transmitted to third parties or transmitted in general if necessary for contract management or for billing purposes, or if you have previously consented.

In the context of delivery processing, service providers commissioned by us (such as Merchants and Couriers) receive, for example, the data necessary for order and contract execution. The data transmitted in this way can only be used by our service providers for the execution of their mission. Another use of the information is not allowed and is not carried out by any of the service providers commissioned by us.

For your order, we need your accurate data regarding your name, address, and means of payment. We need your email address so that we can confirm the receipt of your order and communicate with you. We also use it for your identification (customer identification). Additionally, you will receive your order confirmation by email and shipping confirmation by SMS.

Deletion of your personal data occurs if legal retention obligations do not oppose it, and if you have asserted a deletion right, if the stored data for the achievement of the intended purpose is no longer necessary, or if their storage is, for legal reasons, unlawful.

2.4 Use of Your Data for Advertising Purposes

In addition to using your data for order processing, we also use your data to contact you about your orders, specific products, or marketing campaigns and to advise you on products or services that may interest you.

You can object to the use of your personal data for advertising purposes at any time. This objection can be made in full or for individual measures by written statement to the contact details specified in Chapter 1.

2.4.1 Newsletter

For sending the newsletter, we use the Single Opt-In procedure. This means that you will only receive our newsletter by email if you have explicitly confirmed to us in advance that we should activate the newsletter subscription service.

If you no longer wish to receive our newsletter in the future, you can object at any time by written statement to the contact details specified in Chapter 1. You can also find an unsubscribe link in each newsletter.

If you do not want to receive personalized advertising, you can object at any time, in full or only for certain measures. A written statement to the contact details specified in Chapter 1 is sufficient.

2.4.4 Contests, Opinion Surveys, and Market Research

In the context of contests, we use your data to inform you of your winnings and for the advertising of our offers. Detailed information can be found in the participation conditions, if applicable.

Furthermore, we use your data to conduct market research and opinion surveys. We exclusively use this data anonymously for statistical purposes and only for the Dealer France company. Your survey responses will not be disclosed to third parties or published. We do not record responses from our surveys together with your email address or other personal data.

You can object at any time to the use of your data for market research and opinion surveys. This objection can be made in full or for specific measures by written statement to the contact details specified in Chapter 1. You can also find an unsubscribe link in each survey invitation email.

3. COOKIES

Acceptance of cookies is not a necessary condition for visiting our websites.

3.1 What are Cookies?

Cookies are small files stored on your data carrier that store certain settings and data via your browser for exchange with our system. Basically, two types of cookies are distinguished: so-called "session cookies," which are deleted as soon as you close your browser, and temporary/permanent cookies that remain on your data carrier for a longer or indefinite period. This storage helps us present our site appropriately and makes it easier for you to use, such as saving certain entries so that you do not have to renew them constantly.

3.2 Which Cookies Do We Use?

Most cookies we use are automatically deleted from your hard drive (session cookies) after the end of the browser session (end of session). Session cookies, for example, are necessary to offer you the shopping cart functionality across multiple pages. Additionally, we use cookies that remain on your hard drive. On your next visit, it will be automatically recognized that you have already visited our site, along with the entries and settings you prefer. These temporary or also permanent cookies (lifespan of 1 month to 10 years) are stored on your hard drive and are deleted after the set period. It is particularly these cookies that serve to make our offer more user-friendly, efficient, and secure. Thanks to these files, it is possible, for example, that information corresponding to your interests is offered to you on the page. The sole purpose of cookies is to adapt our offer to your customer wishes as best as possible and to make your navigation on our site as comfortable as possible.

I accept that cookies be used and, thereby, that data related to my usage be exploited, stored, and used. I also accept that my data be stored in cookies beyond the end of the browser session and that they may be, for example, reactivated during my next visits to the sites. I can revoke my acceptance at any time with future effect by refusing the acceptance of cookies in my browser settings.